Close
Family Member Privilege Card

Family Member Privilege Card

Designed for families who pursue excellent and efficient medical services

A full-process medical support system for core family members
Service Audience: Adult family members such as parents and spouses
Core Value: Integrate adult general practice and specialist medical care to provide efficient and private medical experience

Core Professional Services
Precise Appointment and Expert Matching
Precise Appointment and Expert Matching
Dedicated health advisors accurately match the needs of you and your family, prioritizing access to scarce specialists. Say goodbye to blind registration, directly access authoritative diagnosis and treatment, and efficiently utilize your valuable time
Comprehensive Medical Green Channel
Comprehensive Medical Green Channel
Relying on a robust medical network, quickly connect with expert resources from core departments of tertiary first-class hospitals. Green channel visits, priority examinations, and golden time for diagnosis and treatment are guaranteed. Meanwhile, enjoy ef
Professional Escort and Concierge Services
Professional Escort and Concierge Services
Professional medical staff provide full-process escort services, clearly convey medical orders, and coordinate communication to ensure a smooth diagnosis and treatment process. Efficient pick-up and delivery services adhere to privacy and timeliness commit
Membership Exclusive Privileges
Family Sharing
Family Sharing
Covers core family members to take care of your whole family’s health
Professional Escort
Professional Escort
1-on-1 family doctor services, 24*7 online triage consultations, providing standardized and predictable high-quality service experiences
Resource Network
Resource Network
Deeply integrates high-quality general and specialist medical resource networks, with irregular expert lectures on specific diseases
Ultimate anxiety-free
Ultimate anxiety-free
Simplifies the medical process, entrusts tedious tasks to a professional team. You only need to focus on your family’s health and companionship, enjoying a private, smooth, and respectful medical journey
Family Members’ Prestige Card
Family Members’ Prestige Card
Full-cycle Management of Children’s Health and Development
Based on the core modules of health management for children aged 0 to 18 in different stages, we provide matched health management services for children in the age groups of 0-3 years, 3-6 years, 7-12 years, and 13-18 years
Core Professional Services
Direct Access to Top - Tier  Resources
Direct Access to Top - Tier Resources
Priority booking with star pediatric experts at children’s hospitals and general hospitals’ pediatrics departments, with full - process green - channel medical visits. Professional medical staff will provide full - time accompaniment services, coordinate c
Professional Escort and Concierge  Services
Professional Escort and Concierge Services
Professional medical staff provide full-process escort services, coordinate communication, and save parents from worries
Full Growth Cycle Health  Management
Full Growth Cycle Health Management
Dedicated general practitioners develop age-appropriate health management plans; establish growth health management files, and provide sequential health growth management and diagnostic services
Face-to-Face Q&A with Top Doctors
Face-to-Face Q&A with Top Doctors
Small salon meetings with specialist experts to answer tough questions for novice parents
Membership Exclusive Privileges
Professional Escort
Professional Escort
24*7 online medical consultation to eliminate daily minor troubles
Resource Privilege
Resource Privilege
For the urgent need of vaccination for babies aged 0-2, members can enjoy a 10% discount on vaccination and child health care packages
Family Sharing
Family Sharing
Considering family health needs, the membership rights of escort and concierge services can be shared by the whole family
Ultimate anxiety-free
Ultimate anxiety-free
Simplify the medical process and entrust tedious tasks to a professional team, so novice moms don’t need to worry
Meeting the Personalized Needs of the Whole Family
Meeting the Personalized Needs of the Whole Family
Daily Health Management Services
Individualized health management and dietary planning, makes adjustments based on needs, provides daily personalized services, and achieves multidimensional and synchronized management of health and life.
Customized Services
Whole Family Health · Holistic Management
As a new comprehensive concept, "Family Health" emphasizes the health status of the family as an integrated unit, as well as the mutual support and influence among family members. A high level of family health helps create and maintain a health-conducive environment.
Regular Health Care - Family-Centered Personalized Health Services
Professional Team
Professional Team
With general practitioners/specialist doctors as the core, supported by dietitians and health specialists, our professional team provides comprehensive protection for family health.
Service Initiation
Service Initiation
Based on existing medical diagnosis results and personal needs, doctors conduct evaluation and analysis to formulate a personalized daily health care service plan.
High-Frequency Daily Services
High-Frequency Daily Services
Online Communication: Conduct interpretation and analysis of daily inspection and test reports, provide health consultation and realize demand connection by WeChat or email.
Offline Follow-Up: Your service team makes home visits to provide non-instrument-based examinations and key-point monitoring services.
Medical Demand
Medical Demand
24/7 Online Support: Medication guidance, daily specialized consultation, evaluation and triage for specialized diagnosis and treatment to match appropriate specialized medical resources.
Offline Services: High-quality full-process in-hospital VIP services for specialized medical treatment.
The First Stop of Shanghai Medical Express
The First Stop of Shanghai Medical Express
Shanghai boasts world- class medical institutions,
in this mega city with a permanent population of over 24 million,
healthcare resources are exceptionally abundant
Procedure
We provide whole process health management services from your departure home to returning
Accompany in Full Process,
VIP Independent Space to Protect Privacy
Communication
Find doctor
Online first consultation
Service contract
Necessary documents to handle
cross-border procedures
Face-to-face consultation
Update healthcare
management plan
Follow up reminder,
node evaluation
Daily healthcare management plan
Outpatient prescription
Hospitalization & Treatment
Diagnosis
Inspection & examination